Repair centre software, from counter to collection.
Repair centre software tracks every device from the counter to the technician, the parts used, the deposit taken and the day it is collected, with branches, stock and accounts in the same system. Helmsman builds it around how your repair chain works.
- A single module
- from $3,000
- First part live
- in 6 to 10 weeks
- The code
- yours, once paid
Sound familiar?
What we hear most from repair centres:
- Customers call to ask where their phone is, and someone has to go and look.
- Parts are used on a repair without being charged to the job.
- Deposits are written in a book and matched to jobs by hand.
- Branches hold stock that head office cannot see.
- Cash comes in more than one currency, and the till never quite agrees.
What we build
- 01
Job cards & technicians
Every device, tracked
A job card follows the device from the counter to the technician it is assigned to, and its status follows the work.
- 02
Parts issue & stock
Parts charged to the job
Parts are issued against the job card, so stock and the cost of each repair stay true.
- 03
Customer deposits
Taken, applied, accounted for
Deposits are recorded at the counter and applied to the job when it is collected.
- 04
Warehouse & branches
Stock where it should be
Purchases arrive at a central warehouse and move to branches by transfer, with every entry carrying its branch.
- 05
Dual-currency tills
Two currencies, one drawer
Each till takes payment in more than one currency and balances at the end of the day.
- 06
Branch-wise profit
Every branch, its own numbers
Each branch sees its own jobs, stock and profit; head office sees the whole chain.
- 07
Exception checks
What does not add up, flagged
Daily checks catch jobs, stock and cash that do not agree, before they become a loss.
- A mobile-repair chain in Africa went live in September 2026, with several branches and a central warehouse.
- Its tills take two currencies, and 12 exception checks run on the data.
- The audit after the first week of trading balanced.
Every repair, from counter to collection
A mobile-repair chain in Southern Africa: job cards, technicians, parts, branches and accounts in one ERP.
One till system, country by country
A retail point of sale for shops in Southern Africa: tills that keep selling offline, a head office that sees every shop, and fiscal tax compliance.
What does repair centre software do?
It runs the repair job end to end: booking the device in, assigning a technician, issuing parts, taking a deposit, telling the customer and handing the device back, with stock and accounts updated on the way. The counter can answer "where is my phone?" without anyone going to look.
Can it run several branches and a warehouse?
Yes. Each branch has its own jobs, stock and profit, purchases arrive at a central warehouse and move to branches by transfer, and head office sees the whole chain on one screen.
Can it take cash in two currencies?
Yes. Tills take payment in more than one currency and balance at the end of the day, and the books keep the base currency with the rate used on each entry.
How long does it take?
The first part is live in 6 to 10 weeks; the rest follows in stages, each with a date agreed in writing. We usually start with job cards and the counter, because that is where the time and money are lost.
What does repair centre software cost?
A single module starts at $3,000. Bigger systems are built in parts: you agree the price of each part before it starts and pay for one working part at a time. Adding users is free.
After go-live, support is optional, at a fixed 15 to 20% of the build a year.
- A single module
- From $3,000
- Bigger systems
- Built and paid one working part at a time
- Adding users
- Free
- Support after go-live, if you want it
- 15 to 20% of the build a year
Every price is agreed in writing after we have studied how your business runs.
Software for repair centres, answered.
What is the best software for a repair shop?
For a single shop, a ready-made app can be enough. For a chain with branches, a warehouse, parts stock and more than one currency, software built around your repair process fits better.
Can repair software track parts used on each job?
Yes. Parts are issued against the job card, so stock goes down and the repair carries its true cost.
Can customers' deposits be tracked?
Yes. Deposits are recorded at the counter and applied when the device is collected, so nothing is matched by hand.
Do we own the software?
Yes. Once the build is paid in full, the source code is yours, with the database and the documents. There are no user fees.